Terms & Conditions — ceo86 Casino Bangladesh

1. General Terms & Acceptance

These Terms & Conditions ("Terms") govern the access to and use of the ceo86 online casino and sports betting platform, accessible at ceo86.app and any associated sub-domains or applications (collectively, the "Platform"). ceo86 is operated by its founding entity (the "Company") and these Terms form a binding legal agreement between the Company and any individual ("User", "you", "your") who accesses, registers with, or uses the Platform in any capacity.

By completing the registration process, logging in via the ceo86 Login page, making a deposit, placing a bet, participating in any promotion, or accessing any part of the Platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to these Terms, you must immediately cease all use of the Platform.

These Terms are to be read in conjunction with the ceo86 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated by reference into these Terms and form part of the overall agreement between you and ceo86. In the event of any conflict between these Terms and any other document published on the Platform, these Terms shall take precedence unless expressly stated otherwise.

These Terms are published in English and all communications, support interactions, account information, and legal notices will be conducted in English. The Platform primarily serves adult players located in Bangladesh and all monetary references throughout these Terms are denominated in Bangladeshi Taka (৳ / BDT) unless otherwise specified.

2. Age Restriction & Eligibility

Use of the ceo86 Platform is strictly limited to adults. You must be aged 18 (eighteen) years or older to register an account, access any gambling or betting services, deposit funds, or claim any bonus or promotional offer on the Platform. This requirement is non-negotiable and applies to all Users regardless of the game type, betting market, or service being accessed.

In addition to the minimum age requirement, the following eligibility conditions must be satisfied at all times during your use of the Platform:

• You are accessing the Platform in a personal capacity and not on behalf of any third party.
• You are the registered owner of the payment method (bKash wallet, Nagad account, Rocket account, or Upay account) used to deposit or withdraw funds on your ceo86 account.
• You are not acting as an agent, employee, or contractor of ceo86 or any of its affiliated companies, subsidiaries, or business partners.
• You are not a resident of any jurisdiction where online gambling is explicitly prohibited by applicable law.
• You have not previously been excluded or banned from the ceo86 Platform or any other online gambling service for breach of terms, fraud, or money laundering.
• You are not suffering from a known gambling addiction or have been referred to a self-exclusion programme by any responsible gaming authority.

ceo86 employs a Know Your Customer (KYC) verification process as part of its commitment to preventing underage gambling and identity fraud. As part of this process, you may be required to submit government-issued identification documents (National ID card, passport, or driving licence) and proof of ownership of your payment method. Failure to complete KYC verification within the timeframe requested by ceo86 will result in your withdrawal requests being placed on hold until verification is satisfactorily completed.

3. Account Registration & Verification

To access the full range of services available on the ceo86 Platform, you must complete the registration process via the ceo86 Login page and create a single, verified account. The following conditions govern the registration and maintenance of your ceo86 account:

• One account per person: Each individual may hold only one registered account on the ceo86 Platform. Operating multiple accounts — whether using the same or different personal details — is strictly prohibited and constitutes a material breach of these Terms.
• Accurate information: You must provide true, accurate, current, and complete information during the registration process, including your full legal name, date of birth, residential address in Bangladesh, and a valid mobile number linked to your bKash, Nagad, Rocket, or Upay wallet.
• Account updates: You are responsible for keeping your account information up to date. Any change to your name, address, mobile number, or payment method must be communicated to ceo86 support promptly.
• Password security: You are solely responsible for the confidentiality of your ceo86 Login password and any OTP codes sent to your registered mobile number. You must not share your login credentials with any third party under any circumstances.
• Notification of breach: If you suspect that your ceo86 account has been accessed by an unauthorised party, you must notify ceo86 support immediately via the contact email address provided on the Platform.

ceo86 reserves the right to suspend or close any account at any time where it has reasonable grounds to suspect that the account information provided is false, misleading, or incomplete, or where the account is being operated in a manner inconsistent with these Terms. In such cases, any funds held in the account may be withheld pending investigation.

4. Deposits, Withdrawals & Payments

All financial transactions on the ceo86 Platform — including deposits, withdrawals, and bonus-related transfers — are conducted exclusively through the approved Bangladesh mobile wallet payment methods: bKash, Nagad, Rocket, and Upay. Credit cards, debit cards, and international wire transfers are not accepted at this time. The following terms govern all payment transactions on the Platform:

• Minimum deposit: The minimum single deposit amount is ৳100. Deposits below this threshold will not be credited to your account.
• Minimum withdrawal: The minimum single withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• Maximum withdrawal: Maximum single and daily withdrawal limits may apply and are communicated to users within their account dashboard. VIP-tier players may be eligible for enhanced withdrawal limits upon request.
• Withdrawal processing time: ceo86 aims to process withdrawal requests for fully KYC-verified accounts within 3 to 15 minutes, 24 hours a day, 7 days a week. Processing times may be extended during periods of high transaction volume or where additional verification is required.
• Payment method matching: Withdrawals will only be processed to the same mobile wallet account used to make the corresponding deposit. ceo86 does not process withdrawals to third-party accounts or to payment methods not registered in the account holder's name.
• Currency: All transactions on the ceo86 Platform are conducted in Bangladeshi Taka (৳ / BDT). ceo86 does not charge currency conversion fees; however, your mobile wallet provider may apply their own transaction charges.
• Deposit integrity: Funds deposited into your ceo86 account must originate from a payment method lawfully owned and controlled by you. ceo86 reserves the right to investigate the source of any funds and to suspend accounts where the source of funds cannot be satisfactorily established.

ceo86 is not liable for any delays, failed transactions, or errors caused by your mobile wallet provider, telecommunications network outages, or factors outside ceo86's direct operational control. In the event of a failed deposit where funds have been debited from your mobile wallet but not credited to your ceo86 account, please contact ceo86 support with your transaction reference number within 48 hours.

5. Bonuses & Promotions

ceo86 offers a range of bonuses and promotional offers to eligible registered members, including but not limited to welcome deposit bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to cricket events such as the BPL and T20 World Cup. All bonuses are subject to the following general terms, as well as any specific terms attached to the individual promotion:

• Wagering requirements: All bonuses awarded by ceo86 are subject to wagering requirements unless explicitly stated otherwise in the specific promotion's terms. Wagering requirements specify the number of times the bonus amount (and in some cases the deposit amount) must be bet before a withdrawal of associated winnings can be requested. The applicable wagering multiplier for each offer will be clearly stated in the promotion's individual terms.
• One bonus per promotion: Each eligible player may claim each promotional offer once only. Attempting to claim the same promotion multiple times using the same or different account details constitutes bonus abuse and will result in forfeiture.
• Eligible games: Not all games on the ceo86 Platform contribute equally to wagering requirements. Slots may contribute 100% of each bet staked, while live casino table games, crash games, and sportsbook bets may contribute a lower percentage. The exact contribution rates for each bonus will be specified in the promotion's terms.
• Bonus expiry: All bonuses have an expiry period, typically 7 to 30 days from the date of issue, as specified in the individual promotion. Any bonus balance and associated winnings that have not met the wagering requirements within the expiry period will be forfeited automatically.
• Maximum bet restriction: While a bonus is active on your account, a maximum single-bet restriction applies as specified in the promotion's terms. Placing bets above the maximum permitted amount while a bonus is active may result in forfeiture of the bonus and associated winnings.
• Bonus abuse: ceo86 employs automated and manual monitoring systems to detect bonus abuse, including but not limited to: arbitrage betting, low-risk or zero-risk betting strategies designed to fulfil wagering requirements without genuine gaming activity, and coordinated multi-account exploitation of promotional offers. Accounts found to be engaged in bonus abuse will have their bonus balance and associated winnings voided and may be subject to permanent account closure.

6. User Obligations & Prohibited Conduct

By using the ceo86 Platform, you agree to comply with all applicable laws and regulations and to use the Platform solely for its intended purpose of lawful personal entertainment and recreational gambling. The following conduct is strictly prohibited on the ceo86 Platform:

• Providing false, misleading, or fraudulent personal information during registration or KYC verification.
• Operating more than one registered account on the ceo86 Platform.
• Using automated bots, scripts, software tools, or any artificial intelligence system to interact with the Platform, place bets, or manipulate game outcomes.
• Attempting to exploit software bugs, glitches, or errors in any game or Platform function. Any winnings derived from a known software error are not valid and will be voided by ceo86.
• Colluding with other players to gain an unfair advantage in any game, particularly in live poker, live blackjack, or peer-to-peer game formats.
• Engaging in any form of money laundering, terrorist financing, or other financial crime through the Platform.
• Depositing funds derived from fraudulent, stolen, or otherwise unlawfully obtained sources.
• Sharing your ceo86 Login credentials with any other person or allowing a third party to operate your account.
• Engaging in abusive, threatening, discriminatory, or harassing behaviour toward ceo86 staff or other Platform users in any customer support or live chat interaction.
• Attempting to reverse-engineer, decompile, or replicate any part of the ceo86 Platform's software, design, or intellectual property.

ceo86 reserves the right to investigate any account where prohibited conduct is suspected and to take appropriate action, including but not limited to: voiding bets and winnings, withholding withdrawals pending investigation, suspending account access, permanently closing the account, and reporting the conduct to relevant law enforcement authorities where required.

7. Account Suspension & Closure

ceo86 reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• Reasonable suspicion of underage gambling.
• A user's own request for self-exclusion under the ceo86 Responsible Gaming Policy.
• A court order, regulatory directive, or request from a law enforcement authority requiring ceo86 to restrict the account.
• Extended inactivity — accounts that have not been logged into for a continuous period of 12 months or more may be classified as dormant. ceo86 will make reasonable efforts to contact the account holder before applying any dormancy policy.

Where an account is closed due to a breach of these Terms, any bonus balances and associated winnings will be forfeited. Any remaining real-money balance held in the account (net of any amounts subject to active investigation) will be returned to the registered payment method of the account holder following satisfactory conclusion of any compliance review.

You may close your ceo86 account at any time by contacting ceo86 support at the email address listed on the Platform. If you are closing your account for responsible gaming reasons, we strongly encourage you to activate the self-exclusion tool available within your account dashboard before submitting your closure request, to prevent inadvertent re-registration.

8. Limitation of Liability

To the fullest extent permitted by applicable law, ceo86 and its officers, directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of funds resulting from gambling activity on the Platform, including losses incurred during periods of technical error where the error did not affect the integrity of the game outcome.
• Delays, interruptions, or unavailability of the Platform due to scheduled maintenance, technical failures, cyberattacks, or events beyond ceo86's reasonable control (force majeure).
• Unauthorised access to your account resulting from your failure to maintain the confidentiality of your ceo86 Login credentials.
• Inaccuracies in live sports data, odds feeds, or statistics displayed on the Platform where such inaccuracies are caused by third-party data providers.
• Any tax, duty, or levy that may be payable by you in connection with your winnings under the laws of Bangladesh or any other applicable jurisdiction. Determination of your individual tax obligations is your sole responsibility.

Where ceo86 is found to be liable for any direct loss suffered by a user in connection with their use of the Platform, ceo86's maximum aggregate liability to that user shall not exceed the total value of deposits made by that user during the 30-day period immediately preceding the event giving rise to the claim.

ceo86 makes no warranty, express or implied, that the Platform will operate without interruption or error, that any specific game, betting market, or promotional offer will remain available at any given time, or that any particular outcome will result from use of the Platform. Gambling is a recreational activity that involves inherent financial risk. All bets and wagers placed on the ceo86 Platform are placed at your own risk.